This new store was built on the footprint of the old one and it is the newest McDonald's design. Very trendy and quick service. I must be old because I don't think the food tastes as good as it did in the 90's...lol
Standard McDonalds. Pretty clean. They have kiosks out front that promise a faster, more convenient ordering experience. However, they don't work. You'll spend several minutes navigating the lagging UI just to get an error and have to stand in line at the register anyway. They had a new person working solo out front during the lunch rush which wasn't wise on the manager's part.
Brand new building and added 2nd drive thru.
Line backed up in drive thru get to window lady tells me they have all orders wrong. And she was correct. Never even got a straw. You need a better crew and a day shift manager...
Yesterday I stopped in at this McDonald's to get a burger and a drink. When Google prompted, I took a couple of photos (not of customers but of the restaurant). The management became extremely upset, professed to have no clue that people do restaurant reveiws on Google or take pictures, and demanded that let her see what pictures I had taken and then delete the photos. She even "offered" to delete them from my phone. The whole incident was upsetting; if it is true that this McDonald's franchise has managers that don't know that people put reviews on social media or on Google, it is probably time to look more closely at their management. The food was quick and hot but cooled by the time I got my drink. The cashier, however, was polite, in good humor, and fast and efficient. His behavior (and I'm sorry I didn't get his name) made up for the rest of the trip.
Mcdonald S is a US Cafe based in Keyser, West Virginia. Mcdonald S is located at 700 S Mineral St, Keyser, WV 26726, USA.
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